Dubai based Global Cargo Clearing and Logistics
Quality Focused Freight Management Solutions
  • Head Office
  • Branch Office
  • Phone +971 4 393 1365
  • Office # 123, 1st Floor, Dubai Real Estate Center, Maritime City Dubai, UAE
  • Phone +971 4 8831832
  • Plot # MO 0706, Street N200, JAFZA North, Opposite Union Rebar, Jebel Ali, Free Zone. Dubai, UAE
Which questions do you need to ask your freight forwarder?
16 Nov

Which questions do you need to ask your freight forwarder?

In order to succeed in a business involving transportation. You need to have a trustworthy freight forwarder. It is not a simple process and requires a lot of attention. You need to pick a freight forwarding company which fits rightly with your business’s needs. Now, there are so many freight forwarders to pick one from. All of them have different protocols. To make sure, if a certain company is a right pick, it is better to ask a few questions about their procedures, networks, contacts and services. If the answers are satisfactory, you can feel easy about the procedures ahead.

Let us give us a few starter questions.

  1. How vast and extended is your network?

An extensive network is a very strong point of a freight forwarder. It is very important for them to have a reliable, established and strong network of agents. This makes the process of shipping smoother for their clients. The freight forwarder is more likely to meet the demands of their clients if the network is larger and stronger.

This is also very helpful if your freight forwarder is not physically present in the country you are shipping to or from. If your freight forwarder has very strong connections in the said country, things are going to be easier. Always make sure that your freight forwarder has connections with reputable and legit agents and partners. Get their names and do a little research on them yourself to avoid any mishap.

Sea Prince has a vast and reliable contact in the national and international cargo industry.

  1. Will I be able to track my cargo?

In this age and time, tracking and finding the current location of your cargo should not be a problem. Make sure that your freight forwarder allows you to track your cargo round the clock. This is a basic feature nowadays and you deserve to be benefitted from it. This makes transportation more reliable and secure.

A track and trace service always keep you ahead in planning and changing the strategy if any unexpected thing happens. This helps you in gaining peace of mind when you are planning a long-distance shipment while fulfilling your commitments to your clients.

Also, if the freight forwarder offers to provide you with automated notification alerts whenever the shipment changes its status, it is the cherry on top.

Sea Prince holds a customs clearance license for clearing the cargo in all the airports and seaports of UAE, with dedicated and well-versed customs clearing staff and who can clear and deliver the good in the same day of the vessel arrival and air cargo within three hours after cargo landed in Dubai airport to the clients’ door.

  1. How well can you handle the customs clearances?

This is one of the sensitive links of the supply chain. This can make or break the entire process. Customs clearance is an integral part of the transportation process especially ocean freight.  Now it is very necessary to know whether the freight forwarder you chose can or will help you with the customs clearance or not. Since there are many who offer to do so, but some are just about handling the transportation and logistics of your cargo. In the latter case, you will need to work separately on finding an agent which can handle your custom clearances.

Sea Prince Clearing & Shipping CO. is one of the best cargo companies in Dubai providing cost-effective and innovative solutions for cargo and transportation challenges.